Referral bonuses are only credited when specific conditions are met. If your referral bonus hasn’t appeared, it’s usually due to the referral link, trading activity, or account eligibility. Here are the common reasons and what you can do to resolve the issue.
Reason 1: 🚫 The referral didn’t use your referral link.
Only sign-ups through your unique link are valid.
Reason 2: 🕒 The referral hasn’t completed their first trade.
Bonuses are triggered after a referral makes at least one trade.
Reason 3: ❌ The referral already had an existing Odin account.
Duplicate or pre-existing accounts don’t qualify for bonuses.
Reason 4: ⏳ Bonus may take a short time to appear.
Rewards sometimes take time to update due to network confirmations.
Reason 5: 🛠 If none of the above apply, please contact support.
Submit your referral’s user ID and details through a support ticket so the team can manually review.
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